Discovery lays the foundation of any project – for any of the services we offer. From kickoff, we use tools like user-experience workshops, wireframing, and information-architecture plans to establish your requirements. Discovery can also help in-house teams to firm up their plans, and get their work started.
Content strategy is crucial for long-term website success. We'll work with your team to make your prose easy to read, consistent, and current. Together, we’ll review existing content, create guidelines, and put procedures in place for clear governance.
We design for people. Users’ experience guides the decisions we take. Our designs are responsive from the start – because people are more likely to see your website on a mobile device than their desktop. Our designers help you go from initial ideas, through wireframes, and all the way to final artwork.
It’s important that your website is easy for your authors to use. We’ll turn your designs into templates that even users with little technical experience can get to grips with. Razor views allow us to create custom modules that your team can easily configure.
Thorough testing and quality control is baked into everything we do. We have a dedicated testing team who test on all popular mobile devices and browsers. We also carry out tests to ensure accessibility, usability and code compliance.
We’re keen that your team becomes self-sufficient and expert users of Contensis. We provide both documentation and training – either online or in person. And, you’ll be trained by Contensis experts. You’ll also have the opportunity to meet other Contensis users at our annual user groups and client conference, Rocket Conf’.
Customer experience squad
The Customer experience squad will work on whatever is a priority for you at the moment. As part of your service contract, we can fix things that stop working. Anything from browsers changing through to integrations with third-party services. We can investigate problems, and fix them for you.